Terms of Use

Your participation in the Good Gamer Group requires that you first read and agree to the following terms.   To the extent necessary please request assistance from a trusted friend, family member and/or legal representative to ensure you fully understand these terms before proceeding.   If you are age 13-17, your parent will need to be involved and agree to these terms, so please have them by your side.

This community engagement agreement (“Agreement”) is between the individual agreeing to these terms (and anyone for whom they are agreeing on behalf) (collectively, “you” and “your”) and Interpret, LLC (“Interpret”) concerning your participation in the Good Gamer Group gaming community (“GGG”) and access and use of the GGG Sites.  The “GGG Sites” include the website associated with Interpret, currently located at www.Interpret.la, the website associated with GGG currently located at www.goodgamergroup.com, any website or other application or medium associated with an Interpret or GGG client or vendor, the materials and services available on or through the above, as well as any other sites or applications that provide access to GGG’s functionality and services.   It also includes messages through email, texts, and other means that inquire and communicate about participation in GGG surveys and other engagements.

By registering for a GGG Account (“GGG Account”), and by continuing to use your GGG Account and accessing the GGG Sites, you consent to this Agreement and affirm that (1) you meet the eligibility criteria for registering for a GGG Account (as discussed below), and (2) you are of legal age to enter into this Agreement, or your parents have participated in your registration and agree to this Agreement through the registration process. If you violate or do not agree to these terms, do not use the GGG Sites as your use of the GGG Sites would be unauthorized.

You are solely responsible for maintaining the confidentiality and security of your account including username, password, and other access credentials. Interpret is not responsible for any losses arising out of the unauthorized use of your account. You agree that Interpret and its “associated entities” (including but not limited to Interpret’s affiliates, clients and vendors throughout this Agreement) does not have any responsibility if you lose or share access to those devices that have access to this account.

This Agreement incorporates by reference the Interpret Privacy Policy and any other terms and conditions posted on the GGG Sites or provided to you in connection with GGG.  If any conflict arises between this Agreement and any of the foregoing terms, this Agreement, including defined terms, will control and the other terms will not limit the rights granted to or expand the obligations of Interpret under this Agreement.  For the sake of clarity, in many instances additional documentation will supplement the rights granted to Interpret or will expand your obligations, and such instances shall not be considered a “conflict” with this Agreement.  Interpret and its associated entities’ liability under this Agreement (and any other agreement between you and Interpret and/or its associated entities in connection with GGG) is limited by the limitations of liability set forth below.

You acknowledge that any personal information that you provide through or in connection with the GGG Sites will be used by Interpret in accordance with the Interpret Privacy Policy.

1. Changes

Interpret may change this Agreement from time to time by notifying you of such changes by any reasonable means, including by posting a revised Agreement through the GGG Sites.  Those changes will not apply to a dispute between you and Interpret arising prior to the date on which Interpret posted the revised Agreement incorporating such changes or otherwise notified you of such changes (whichever is earlier).

Your use of the GGG Sites following any changes to this Agreement will constitute your acceptance of such changes.  The “Last Updated” notice above indicates when this Agreement was last changed. Interpret may, at any time and without liability, modify or discontinue all or part of the GGG Sites (including access to the GGG Sites via any third-party links); change or modify rewards or payments related to use of the GGG Sites; or only offer opportunities to some but not all GGG Sites users.

2. Confidentiality of Survey Information

You will, from time to time, receive information relating to the current and future products, business plans and other sensitive information of Interpret, and Interpret’s clients or third parties who participate in the GGG (“Interpret Clients”). In order to qualify to participate in the GGG, and by registering to participate in it, you agree as follows: As between you and Interpret, all survey questions, results, newsletters, emails, content and other information (including but not limited to anything communicated in writing, verbally, by audio, or visually (such as game imagery)) that you receive from or through Interpret or the GGG Sites in the course of your participation in the GGG (“Survey Information”) is the property of Interpret, or is the property of Interpret Clients and under protection of Interpret. You agree that you will not use Survey Information for any purpose other than to participate in the GGG in accordance with Interpret’s and/or Interpret Clients’ instructions. You agree that you will keep Survey Information confidential and will not disclose it to any other entity or person, including any member of your family. You will also take reasonable measures to protect Survey Information that you have received from disclosure to anyone else without Interpret’s express, written permission.  For the sake of clarity, for ANY and ALL information you receive in connection with GGG – even that which is not proprietary to Interpret – you should always treat that information with the care and confidentiality that you would for Interpret information as required by this Agreement.

3. Release

In connection with the GGG, you may provide, submit or make available your likeness, including but not limited to your name, image, persona, biographical information, performance, actions, statements and other indicia of your identity (your “Likeness”) and content in connection with your Likeness, including but not limited to photographs, audio, audio-visual recordings, and other materials and content related to your Likeness (“Content”).   To avoid confusion when we say “Content” elsewhere in this Agreement, we ALSO mean merchandise information, product descriptions, reviews, comments, messages, reviews, communications, feedback, submissions, suggestions, questions, and other information, data, content, and materials (including page headers, images, text, illustrations, formats, logos, hashtags, designs, icons, photographs, software programs, music clips or downloads, video clips, written and other materials.

For good and valuable consideration, receipt of which is hereby acknowledged, and with the intention to induce reliance, you have the authority to grant the following rights, waiver, and releases (collectively, the “Release”): (a) you consent, authorize, and grant the right to Interpret, its affiliates, and Interpret Clients (the “Interpret Group”) to record Your Likeness and Content; (b) you consent to, authorize, and grant the Interpret Group a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sublicensable (through multiple tiers) right, without additional consideration to you or any third party, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify,  and otherwise use your Likeness and Content, whether modified or unmodified, in any format or media now known or hereafter developed for any purpose (including promotional purposes, such as testimonials) and whether using your name, a fictitious name, or no name, (c) you waive any right to see and approve any recording or uses of your Likeness and Content and any materials using your Likeness and/or Content, (d) you agree that your Content and any materials using your Likeness and/or Content are the property of Interpret and you irrevocably assign to Interpret any and all right, title, or interest you may have in your Content and any of those materials, including, but not limited to, all copyright and publicity interests; and (e) you irrevocably release, discharge, and hold harmless each member of the Interpret Group from any claims, demands, or causes of action that you may now have or may hereafter have, including but not limited to, claims for defamation, slander, libel, invasion of privacy or right of publicity, copyright infringement, or any other right arising out of or relating to your Likeness and/or Content.

You further represent and confirm that (i) you can enter a contract in your own name, that you have read and fully understand the terms of this Release OR that your parent or guardian has entered this contract on your behalf and has read and fully understands the terms of this Release, (ii) this Release will be perpetual and binding upon you and your heirs, legal representatives, and assigns, (iii) your granting of the Release do not violate applicable law or any right of any third party; and (iv) any member of the Interpret Group may, at its sole discretion, elect to exercise or not exercise any of its rights under this Release.

4. License to Submissions and Feedback

In addition to your Content, you may make provide or submit to the Interpret Group survey responses and other materials through or in connection with your use of the GGG Sites (“Submissions”), as well as ideas, proposals, or suggestions related to the GGG Sites itself (“Feedback”). For all Submissions and Feedback, you hereby grant to the Interpret Group and its affiliates a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sublicensable (through multiple tiers) license, without additional consideration to you or any third party, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use, analyze and exploit such Submissions and Feedback, in any format or media now known or hereafter developed, and for any purpose (including promotional purposes, such as testimonials).  You further agree that your Submissions and Feedback are not confidential, and that each member of the Interpret Group may use your Submissions and Feedback without attribution.

You represent and warrant that you have all rights necessary to grant the licenses and rights granted in this section.  You agree only to provide Submissions and Feedback that are complete, accurate, and that do not violate applicable law or any right of any third party.

5. GGG Account Eligibility

You are not eligible for a GGG Account if: (a) you violate or do not accept the terms of this Agreement; (b) you don’t live in the 50 United States, Canada, or the United Kingdom (c) you are under 13 years of age, or if you are between 13 and 17 years of age, you don’t have your parent or guardian’s permission to join GGG; (d) you are an Interpret employee or associate; (e) you work for (i) for a marketing research firm (or within a company’s marketing research department), (ii) an advertising agency (or within a company’s advertising department), (iii) a mass retailer (e.g., Amazon, Target, etc.), (iv) game software designer (e.g., Epic, Activision), (v) a game console hardware designer (e.g. Microsoft, Sony, Nintendo) or (vi) within the corporate offices of a retail company.

6. Incentive Program

As a member of the GGG, you are eligible to participate in the GGG incentive program and collect rewards by completing certain surveys or other activities. Not all surveys and activities entitle you to rewards, so please look for specific mention of a reward before proceeding with any expectations of consideration for your participation.  In those instances where rewards are available, you can earn rewards in the following ways:

• Survey Completion. At Interpret’s discretion, you may be offered the opportunity to complete surveys to earn rewards. To complete a survey, you must answer all required questions. You will earn rewards only for each survey successfully completed.
• Other Activities. At Interpret’s discretion, you may be offered the opportunity to participate in other activities including but not limited to in-depth interviews, focus groups, play tests, and submitting photos and/or videos to earn rewards. To earn rewards, you must fully participate for the entire duration of the activity. You will earn rewards only for each activity successfully completed.

The rewards you can earn for completing a given activity depends on both the length of the activity and the effort required to complete the activity. Interpret may change the reward awarded for each activity, the activities eligible for rewards, and the prerequisites for earning or maintaining rewards previously awarded in its sole discretion. You must maintain an active GGG Account, in accordance with Interpret’s GGG Account eligibility criteria (set forth above), to be eligible to earn and redeem rewards.

In the event your GGG Account is terminated, you will not be eligible to receive further rewards.  If your account was terminated because of noncompliant activity associated with a particular reward, you will not be eligible for that reward. Interpret reserves the right to further investigate prior activities to determine whether other noncompliant activity occurred, and may in its discretion determine that additional rewards are not merited, or may seek reimbursement for undeserved/unauthorized/illegitimately earned rewards. 

7. Prohibited Conduct

You will not use the Interpret name, Good Gamer Group name, GGG Sites or any associated content (including but not limited to client content) to (1) send any unsolicited or unauthorized content, including advertising, promotional materials, email, junk mail, spam, or other form of solicitation; or (2) use any meta tags or other hidden text or metadata utilizing an Interpret or Good Gamer Group trademark, logo, URL, or product name without Interpret’s written consent.

In connection with the Interpret and GGG Sites, you will not:

• Make available any Content through or in connection with the GGG Sites that is or may be in violation of the Prohibited Content Guidelines set forth directly below.
• Make available through or in connection with the GGG Sites any virus, worm, Trojan horse, Easter egg, time bomb, spyware, or other computer code, file or program that is or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment.
• Use the GGG Sites for any commercial purpose, or for any purpose that is fraudulent or otherwise tortious or unlawful.
• Harvest or collect information about users of the GGG Sites.
• Interfere with or disrupt the operation of the GGG Sites or the systems, servers, or networks used to make the GGG Sites available, including by hacking or defacing any portion of the GGG Sites; or violate any requirement, procedure or policy of such servers or networks.
• Restrict or inhibit any other person from using the GGG Sites.
• Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute, or otherwise exploit any portion of (or any use of) the GGG Sites except as expressly authorized in this Agreement, without Interpret’s express prior written consent.
• Reverse engineer, decompile, or disassemble any portion of the GGG Sites, except where such restriction is expressly prohibited by applicable law.
• Remove any copyright, trademark, or other proprietary rights notice from the GGG Sites.
• Frame or mirror any portion of the GGG Sites, or otherwise incorporate any portion of the GGG Sites into any product or service, unless you obtain Interpret’s express prior written consent to do so.
• Systematically download and store any materials from the GGG Sites.
• Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather any materials from the GGG Sites, or reproduce or circumvent the navigational structure or presentation of the GGG Sites, without Interpret’s express prior written consent.
• Cause injury to any person or entity.
• Violate any law, rule, or regulation, or this Agreement.

Prohibited Content Guidelines.  You agree that you will not make available Content in connection with the Interpret or GGG Sites that

• is false, fraudulent, inaccurate, or misleading;
• contains your full name(s), or any other confidential personally identifiable information of yourself or others;
• violates any local, state, federal, or international laws or is otherwise tortious;
• is protected by or would infringe on the rights of others (including Interpret), including any patent, copyright, trademark, trade secret, right of publicity or privacy, or any other proprietary right, without the express prior written consent of the applicable owner;
• is obscene, indecent, pornographic, or otherwise objectionable;
• is derogatory, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Interpret in its sole discretion;
• victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
• is violent or threatening, or promotes violence against, or actions that are threatening to, any individual or group;
• contains advertisements, solicitations, or spam links to other web sites or individuals, without prior written permission from Interpret;
• contains or relates to chain letters or pyramid schemes;
• impersonates another business, person, or entity, including Interpret, its related entities, employees, and agents;
• violates any policy posted on Interpret or GGG Sites; or
• is intended to cause harm, damage, disable, or otherwise interfere with the Interpret or GGG Sites or our clients/partners.

You will not attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this Agreement (the third-party being considered the “you” herein), or attempt, permit, encourage, assist, or allow any other violation of this Agreement.

8. Intellectual Property Infringement

We respect the intellectual property of others.  If you believe that your work has been copied and is accessible on the GGG Sites in a way that constitutes copyright infringement or other illegal appropriation of intellectual property, please contact us at [email protected] to report possible infringement.

9. Termination

This Agreement is effective until terminated. Interpret may terminate or suspend your GGG Account or your use of the GGG Sites (or any portion thereof) at any time and without prior notice, for any or no reason, including if Interpret believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination or suspension, your right to use the GGG Sites (or any portion thereof) will immediately cease, and Interpret may, without liability to you or any third party, immediately deactivate or delete your user name, password and GGG Account, and all associated materials, without any obligation to provide any further access to such materials. As discussed above, you may not be entitled to certain rewards, and Interpret reserves the right to seek reimbursement for undeserved/unauthorized/illegitimately earned rewards.  Sections 1-13 will survive any expiration or termination of this Agreement.

10. Disclaimer of Warranties

THE GGG SITES, AND ALL CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, AND OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE GGG SITES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO INTERPRET ENTITY MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE GGG SITES OR THE CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, OR OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, INTERPRET DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, INTERPRET DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY NON-MONETARY REWARDS OFFERED. YOU ACKNOWLEDGE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, YOUR USE OF THE GGG SITES IS AT YOUR SOLE RISK. THIS SECTION  DOES NOT LIMIT THE TERMS OF ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF AN ITEM THAT IS PROVIDED TO YOU AS A NON-MONETARY REWARD. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE GGG SITES AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE GGG SITES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO INTERPRET ENTITY IS RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE GGG SITES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

11. Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, INTERPRET WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE EVEN IF AN AUTHORIZED REPRESENTATIVE OF AN INTERPRET ENTITY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, THIS DISCLAIMER APPLIES TO, BUT IS NOT LIMITED TO, ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION FAILURE, NETWORK OR SYSTEM OUTAGE, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OF USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. SUBJECT TO THE FOREGOING, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NO INTERPRET ENTITY WILL BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE REWARDS OWED TO YOU AS A SINGLE INDIVIDUAL USER IN CONNECTION WITH YOUR USE OF THE GGG SITES DURING THE SIX (6) MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NO INTERPRET ENTITY WILL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY CLIENT AND/OR VENDOR.

12. Indemnification

You agree to defend (at Interpret’s option), indemnify, and hold  Interpret and its associated entities harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to your misuse of the GGG Sites or any breach by you of this Agreement. Interpret reserves the rightto assume exclusive defense and control of any matter otherwise subject to indemnification by you and you will be responsible for an equal share of the expense as if you were a co-party and, in any case, you agree to cooperate with Interpret if and as requested by Interpret in the defense and settlement of such matter.

13. Disputes, Arbitration, and Applicable Law

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Arbitration Agreement.

EXCEPT FOR THAT PORTION OF A DISPUTE THAT WOULD ALLOW INTERPRET TO SEEK INJUNCTIVE RELIEF, YOU AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND INTERPRET, INCLUDING ANY REWARDS OR SERVICES OFFERED BY INTERPRET OR ITS ASSOCIATED ENTITIES, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION (AS FURTHER DESCRIBED BELOW) INSTEAD OF IN A COURT BY A JUDGE OR JURY. EXCEPT AS OTHERWISE PROVIDED IN THIS AGREEMENT, YOU AND INTERPRET AGREE THAT EACH IS WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY A JURY. This paragraph may be referred to as the “Arbitration Agreement” in this Agreement.

Class Action and Mass Action Waiver.

YOU AND INTERPRET AGREE THAT ANY ARBITRATION REQUIRED BY THE ARBITRATION AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS. You and Interpret each agree to waive the right to have any dispute or claim subject to the Arbitration Agreement brought, heard, administered, resolved, or arbitrated as a class arbitration, class action, collective action, or Mass Action to the maximum extent permitted by law. “Mass Action” means a situation in which a party is represented by a law firm or other representative, or a collection of law firms or other representatives, that has initiated more than one hundred (100) arbitration Demands with common questions of law or fact against Interpret within 180 days of initiating your arbitration Demand. This paragraph may be referred to as the “Class Action and Mass Action Waiver” in this Agreement.

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without reference to its conflicts of laws provisions.  Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration before one (1) arbitrator based in Los Angeles County.  All hearings, meetings and other proceedings shall be conducted by video teleconference (such as Zoom).  The arbitration shall be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures, unless the arbitrator determines the matter to be outside the scope of those rules, in which case the arbitrator shall select the appropriate JAMS rules. Judgment on the Award may be entered in any court having jurisdiction.  This clause shall not preclude Interpret from seeking provisional, injunctive, or nonmonetary remedies in aid of arbitration from a court of appropriate jurisdiction.   Neither party will be entitled to attorney fees, except with regard to potential intellectual property infringement, hacking, malware, or misappropriation of money or other property by either party, in which case the prevailing party shall be entitled to such fees. 

14. How to Contact Us

If you have any questions or comments, please contact us at [email protected] or by mail at the following address: Interpret, LLC, 600 Corporate Pointe Walk, Suite 1050, Culver City, CA 90230. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include financial, medical, or other sensitive information in your e-mail correspondence with us. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

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